Privacy Policy
1. Introduction
Welcome to Minit (the “Website”). Your privacy is important to us. This Privacy Policy describes how we collect, use, store, and protect personal information that you provide when you visit our Website or request our cleaning services. By using our Website or contacting us, you agree to the collection and use of information in accordance with this Policy.
2. Information We Collect
When you use our Website or request services, we may collect personal information such as:
- Name
- Phone number
- Email address (if provided)
- Service address or location (when you request a quote or book a cleaning service)
- Any additional information you voluntarily submit (e.g. details about the service you need)
We may also collect non-personal, anonymous information automatically, such as:
- IP address
- Browser type
- Device type
- Date/time of visit
- Pages visited
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries or service requests
- Provide and manage cleaning services you request
- Communicate with you (phone, email, or other) about service updates or scheduling
- Manage bookings, billing, and invoicing (if applicable)
- Improve our website, services, and customer experience
- Send you information or updates about our services (only if you consent)
4. Sharing & Disclosure
We do not sell or rent your personal information to third parties. We may share your information with third-party service providers only when necessary to deliver the services you requested (e.g. cleaning crew, scheduling software, payment processors). These third parties are required to keep your information confidential and use it only for the purpose of providing the service.
We may also disclose information if required by law or to protect the rights, property, or safety of Minit or others.
5. Cookies & Tracking Technologies
Our Website may use cookies and similar tracking technologies to collect non-personal information, enhance your user experience, and analyze site usage. You can usually disable cookies via your browser settings — but doing so may limit certain features of the Website.
6. Data Security
We implement reasonable security measures to help protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
7. Data Retention
We keep your personal information only as long as necessary to provide our services, fulfill legal obligations, or resolve disputes. Once the data is no longer needed, we will securely delete or anonymize it.
8. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information (subject to legal or business retention requirements)
- Opt out of future communications or marketing messages
If you wish to exercise any of these rights, contact us using the information below.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When changes are made, we will post the updated policy here with a new “last updated” date. By continuing to use the Website after changes are posted, you accept the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy, or wish to access, correct, or delete your personal information, please contact us at:
Phone: 704-367-9931